Privacy Policy

1. Information We Collect

We collect only the minimum personal information necessary to deliver our digital products and provide customer support. This includes:

• Contact Information: Your email address and full name, provided during ebook purchase checkout, free-resource download, newsletter signup, or support inquiries.
• Transaction & Order Details: Order identifier, purchase date, product purchased, amount paid, currency, and payment verification status generated during checkout.
• Customer Support Inquiries: Any information, messages, or attachments you voluntarily submit through our support forms or via email to support@pdverse.net.
• Technical & Usage Data: Standard server logs including IP address, browser type, device operating system, access timestamps, and referring URLs required for website security and error monitoring.

2. How We Use Your Information

We use the collected information strictly for legitimate operational purposes, including:

• Processing your order and granting access to purchased digital ebooks.
• Sending transaction confirmation emails with your direct download links.
• Delivering requested free learning resources and measuring aggregate download totals. An email supplied for a free download is not added to a marketing list.
• Providing prompt customer support, handling delivery questions, and resolving duplicate payment or technical issues.
• Protecting our website and users against fraudulent transactions, automated attacks, and security vulnerabilities.
• Complying with applicable legal, accounting, and tax recordkeeping obligations.

3. Payment Processing & Financial Data Security

Payment processing is handled by Razorpay. pdVerse does not directly collect or store card numbers, CVV information, or net banking credentials.

4. Email Communications

We send transactional emails (order receipts, requested free ebook links, paid ebook download links, and support responses) using reliable cloud email delivery infrastructure (such as Resend). We do not sell, rent, or trade your email address to third-party marketers or advertisers.

5. Cookies & Local Storage

pdVerse may use basic session cookies and browser local storage to maintain essential website functionality, such as theme preferences (light/dark mode) and user interface state. We do not use intrusive cross-site tracking cookies.

6. Third-Party Service Providers

We may share minimal required data with trusted service providers who assist us in operating our platform under confidentiality and security standards:

• Payment Gateways (Razorpay): To authorize, verify, and complete payment transactions.
• Email Delivery Services (Resend): To deliver transaction receipts and ebook access emails.
• Cloud Infrastructure Providers (Vercel / Database Hosts): To securely host and deliver website content and maintain order records.

7. Data Security Measures

We implement appropriate technical and organizational safeguards to protect your personal data, including HTTPS/TLS encryption for all data in transit, secure database authentication, token-gated digital download access, and strict rate-limiting against unauthorized requests.

8. Data Retention

We retain transaction, free-resource delivery, and customer support records only for as long as necessary to fulfill delivery, measure downloads, provide ongoing support, resolve disputes, and comply with legal and accounting requirements.

9. Your Rights & Choices

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information (such as updating an incorrect email address for ebook delivery), or request the deletion of your support communication records, subject to applicable legal requirements. To exercise these rights, please email support@pdverse.net.

10. Children's Privacy

Our website and technical learning materials are intended for students, engineers, and professionals. We do not knowingly collect personal information from children under 13 years of age.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

For any questions, concerns, or data requests regarding this Privacy Policy, please contact us at:

pdVerse Support & Privacy
📧 Email: support@pdverse.net
🌐 Website: https://pdverse.net